About Telelink
For over 55 years, Telelink has offered emergency & safety services including lone-worker monitoring, journey management and incident response communications. We are grateful for our long-standing relationships with clients in a wide range of industries, including oil & gas, engineering, utilities, environmental services, renewables and government.
Backed by an award-winning team, our unique combination of consulting, technologies, and a 24/7 response centre means we can provide truly holistic solutions to your needs.
We look forward to working with you!
Cindy and Sydney
Telelink Co-CEOs
Telelink Core Values
At Telelink we have five core values that guide our actions and represent our beliefs. These five core values are the pillars of our workplace culture.
- Caring & Kind: We are compassionate. We care for the lives we impact. We care for each other and the world we live in.
- Precision: We pursue excellence. We are fanatically meticulous. We deliver sustainable value to all stakeholders.
- Continuous Improvement and Innovation: We turn insights into actions. We challenge ourselves. We commit to lifelong learning.
- Responsiveness: We are open. We are eager. We take initiative.
- Resilience: We adjust quickly. We turn obstacles into opportunities. We bounce back.
Safety in numbers
30kworkers monitored | 70+customer organizations | 24/7monitoring | 99.99percent uptime |
Guiding Culture at our Safety Monitoring Centre
At Telelink, our core values guide our interactions with customers and team members every single day. We operate our business with compassion. After all, a person’s life often rests with the watchful eye of a Telelink Emergency & Safety agent. Our agents get to know the lives they monitor and care for them as if they were part of our own team.
Our company knows the importance of precision in a safety landscape. As an ISO 9001:2015 certified company, attention to detailed processes and quality is baked into everything we do.
As a company who has been in business for over 55 years, we understand that we would not be where we are today without continuous improvement and innovation. At Telelink, we listen to our customers and our team so that we are constantly tweaking and improving our processes, technology and service offerings to add value to everything we do.
Lastly, we pride ourselves on our ability to be responsive to customer needs and questions. We believe the best ability is availability.
Telelink has top of the line services and customer service. I deeply appreciate this. Weir strives to keep its employees safe. Telelink allows us to do this every day.
North American Fleet Safety Manager, Weir
A Call Centre in a Safety World
Many people know Telelink as a call centre; and they are not wrong. But if you ask “who is Telelink?” to someone from Stantec, Exxon Mobil, Weatherford, or any other major player in the safety space, they will tell you “Telelink is our workplace safety go-to”.
Telelink Emergency & Safety plays to its inherent strengths.
24/7 Response Experts
The Telelink response team is dedicated to safety monitoring. Agents in our dedicated emergency response centre are Incident Command System-trained, have direct access to all North American first responders, and undergo weekly drills and exercises.
Unbiased Safety Advisors
We don’t produce any hardware or software in-house but distribute those we have vetted and trust. We know the pros and cons of each and provide an unbiased recommendation.
One-Stop-Shop
Apps, cellular/satellite devices, wearables, procedures and monitoring – all in one place from one vendor.
Stay safe, stay informed, stay compliant.
